As a nation, we are experiencing the most profound loss of certainty in the 21st century. The incredible loss of reliability and safety opens up an unprecedented moment to reconsider the role and effectiveness of business leadership. With the success of so many companies up in the air, organizations rely on tried-and-true tactics of the past to stay afloat. But resilience and survival depend on our leadership abilities to listen, learn, and act in profoundly new ways.
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